Our Patient-Focused Approach

We designed our dental practice with an emphasis on you. We care about providing the utmost in three areas:

1. Health

Our goal is to help you keep your teeth and mouth healthy, free of disease and decay, having it last a very long time and making it look spectacular!

We do this by:

• Using the most up-to-date techniques and facilities to ensure that your experience is pain-free, efficient and pleasant.
• Maximizing each staff member's talents and abilities by working together as a team.

2. Comfort

Does visiting the dentist make you uncomfortable? You're not alone. It’s okay, we expect that once in a while, so we understand. We'll always do our best to make everything a pleasant experience.

• We run on time as much as possible, so you are seen on time and can go about the rest of your day without running late
• Convenient Location. Easy access clinic near major streets and accessible by car and public transport.
• Convenient Office Hours that include evenings, Saturdays and accommodation for emergency visits.
• Ample Parking so you have no stress looking for a spot.
• Tailored treatments as needed for different patient needs from seniors to children
• Safe and clean facilities. We respect and exceed all dental clinic hygiene, sterilisation and disinfection standards.
• Kids play area with toys and video games to entertain them and make them feel comfortable.
• Soothing little add-ons such as headphones with relaxing music, massaging dental chairs, blankets, neck pillows, aromatherapy.
• Coffee and tea, if you desire

3. Service

Yes, everyone talks about the great service they give. How are we different?

We walk our talk.

• We greet you warmly when you arrive.
• We know you by name and treat you with respect.
• We are caregivers. We listen to your wants and will always make time to answer all your questions.
• We'll provide skilled, exceptional treatment with sincere, from-the-heart service that exceeds your expectations.
• We are always available to help you -- or anyone! -- should an emergency situation arise.

Of course there are the little things we do that our patients rave about. Over the course of the years we have...

• Driven stranded patients home
• Hung out with them past opening hours while their ride arrived
• Babysat children while patients are being treated. She was stuck for babysitting at the last minute.
• Pulled out Nintendo for overexcited kids and decided to leave it in the Kids Area permanently.
• Even called them on their birthday just to wish them the best!

Is our clinic approach something you approve? Let us know! Give us a call and give us a try.

Call us to schedule your appointment at (450) 627-2658